Participation in the event was taken by scientific and pedagogical workers of the Dnipro State University of Internal Affairs.
The meeting was opened by the head of the Mobile Unit of the EUAM Johan Sitrius, who emphasized the importance of the topic under discussion and wished the audience productive work.
The main speaker of the seminar Karl Plesner — adviser of the Consultative Mission of the European Union in Ukraine on issues of social cohesion and mediation, an international specialist in restoring social ties after destructive events emphasized the importance of establishing dialogue, non-violent communication, elements of mediation in the work of the police, especially in crisis situations.
The speaker paid significant attention to issues of crisis communications, which are based primarily on the observance of human rights. The task of higher education institutions that train future police officers is the formation of skills to maintain the reputational resilience of law enforcement agencies and to strengthen public trust in them.
Karl Plesner communicated with the teachers of the university and spoke about his own experience as a negotiator (mediator), in particular about participation in the dialogue with the participants of the Maidan in Kyiv during the Revolution of Dignity in the winter of 2013–2014.
During the seminar, models of behavior according to the scheme “person-victim-offender” and the peculiarities of their formation were discussed, as well as approaches to the application of restorative practices in order to stabilize the psychological state of conflict participants and restore social interaction. Special attention was paid to methodological components, in particular freedom, trust, security, mutual support and empathy, as well as their importance in crisis situations.
The teachers of DSUIA actively joined the discussion, shared their own experience and vision regarding the implementation of crisis communication and mediation tools in the training of future law enforcement officers, who in the conditions of wartime increasingly face situations that require not only legal knowledge, but also skills of effective dialogue and psychological resilience.
Such events allow the scientific and pedagogical workers of the university to expand the professional arsenal of means, enrich the educational process with international experience in the field of crisis communications and mediation and increase the level of training of specialists capable of acting effectively in conditions of information and social tension.
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